| Note |
What to do before contacting Bosch for servicing
assistance.
-
Check that the water is available to the
unit (i.e work being carried out on the water mains etc.)
-
Check that gas is available to the unit(i.e. work being carried
out on the gas main, LPG bottle not empty)
-
Please call 1300 307 037 to find your nearest Service Dealer
or to book a warranty repair.
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Your Bosch Hot Water unit is warranted as follows:
For internal appliances used in domestic applications, ie. Normal
hot water drawn from household outlets, the warranty period is two
(2) years parts and labour. Additionally, the heat exchanger is
covered for a period of ten (10) years (parts only).
For appliances used in commercial applications the warranty period
is six (6) months parts and labour including the heat exchanger.
The warranty period commences from the purchase date. Claims
for warranty will only be accepted upon suitable proof of purchase
submitted to Robert Bosch (Australia) Pty. Ltd. Or an approved Bosch
Service Agent authorised to carry out warranty repairs.
Purchasers Statutory Rights
The warranty
terms set out below do not exclude any conditions or warranties
which may be mandatory implied by law, and your attention is drawn
to the provisions of the Trade Practices Act, 1974, and State legislation
which confers certain rights upon consumers. The ROBERT BOSCH (AUSTRALIA)
PTY.LTD. Warranty supplements these.
Extract of Terms of Delivery and Sale
Warranty
of products marketed by Robert Bosch (Australia) Pty. Ltd. Herein
referred to as RBAU.
- RBAU warrants products marketed
by it as free from faults and defects and having the specified qualities
according to the respective state of technology. Notwithstanding
that the products may have been sold by description or sample the
products shall be accepted by the Buyer even though alterations
in design or construction have been generally introduced between
the date of contract and the delivery of the product.
- The warranty shall be limited to the replacement or repair at
the option of RBAU of any defective products and of such parts of
RBAU's products as have been damaged in consequence of the defect
despite proper treatment. Parts replaced will not be returned.
- If the product is located outside of the service agents area,
the consumer shall be responsible for the service agents travelling
costs, and if necessary the expenses of freight, packing and charges of
a similar nature.
- Repairs and maintenance shall not extend the warranty period
of the appliance.
Without limiting the generality of
these terms of delivery this warranty shall not apply to products
sold in the following cases:--
i) If the products sold are
repaired or altered by any third party without RBAU's consent.
ii)
Where parts are not manufactured or sold by RBAU are used in a replacement
or repair.
iii) If products are not used with proper care
and for the purpose for which they are sold and in accordance with
any specified instruction for use.
iv) If changes occur in
the condition or operational qualities of the products due to incorrect
storage or mounting or due to climatic or other influences.
v)
In respect of faulty construction or defects due to the use of unsuitable
materials if such method of construction or use of material has
been specified by the Buyer
vi) In respect of surface coating
and glass damage.
vii) In respect of the replacement of parts
when such replacements are part of the normal maintenance, service
or normal wear and tear.No servant or authorised service agent has
authority to add to or alter the terms of this warranty.
| Note |
If
a service call is requested and it is found that it is not a manufacturing
fault, you may be charged for the call even during the warranty
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